Refund & Cancellation Policy

No payment is currently taken for the Sneaker Tracker private beta.

1. Free beta

The current private beta is free, so there are no Sneaker Tracker subscription charges to refund. You may withdraw a queued request or ask us to stop an activated beta watch at any time by emailing info@sneakertracker.eu.

2. Retailer purchases

Sneaker Tracker does not sell shoes or process retailer payments. Refunds, returns, cancellations, guarantees and delivery disputes for footwear must be handled with the retailer under its terms and your applicable statutory rights.

3. Future Tracker+ subscriptions

Tracker+ is planned but is not currently on sale. Before paid subscriptions begin, checkout will display the trader’s legal identity, total recurring price, billing interval, cancellation method, service start timing and applicable withdrawal rights. This policy will then be updated with the actual payment and refund process.

4. Statutory rights

Nothing in this policy limits mandatory rights under Cyprus or EU consumer law. Depending on the circumstances, EU consumers may have a 14-day right to withdraw from a distance service contract and legal remedies when a digital service is faulty or not as described.

5. Contact

For a beta cancellation or future billing query, email info@sneakertracker.eu.